Refund policy
Digital Product Delivery Policy
Instant Access
At Teal Notes, our products are digital and delivered electronically. This means you'll have instant access to the product immediately after your purchase is confirmed. No waiting, no shipping fees, and no environmental impact.
How You'll Receive Your Digital Product
Upon purchase, you will receive an email confirmation containing a download link or instructions on how to access your product. Please ensure your email address is correct at checkout to avoid any delays in receiving your product.
Product Availability
Our digital products are available to you indefinitely after purchase, allowing you to download or access them at any time from your [specific instructions on where they can access their purchases, e.g., user account, direct link, etc.].
Refund and Return Policy for Digital Products
Understanding Returns
Due to the nature of digital products, returns in the traditional sense are not applicable. However, we are committed to ensuring your satisfaction with our products.
30-Day Satisfaction Guarantee
We offer a 100% satisfaction guarantee for 30 days from the date of purchase. If you're not satisfied with your digital product for any reason, we encourage you to contact us for support or to request a refund.
Refund Eligibility and Process
To be eligible for a refund, please submit a request within 30 days of purchase with the following details:
- Order number
- Email address used for the purchase
- Reason for the refund request
Our team will review your request, and if eligible, a refund will be processed to your original payment method within 10 business days.
Limitations
- Refund requests must be made within 30 days of purchase.
- We are not responsible for issues related to incorrect email entry or problems with third-party payment processors.
Customer Support
For any questions or if you encounter issues accessing your digital product, please reach out to our customer support through our contact section. We are here to assist and ensure you have a positive experience with our products.
Agreement
By purchasing a digital product from Teal Notes, you agree to the terms of our Digital Product Delivery and Refund and Return Policy.
Thank you for choosing Teal Notes. We're dedicated to providing you with quality digital products to enhance your creative and organized lifestyle.